FileHound can ingest documents via a variety of methods. This document provides an overview of these methods and outlines the technical requirements and considerations for each.      

Importing Digital Documents into FileHound 


By Users                   

Licensed users can log in to FileHound and upload documents using the standard FileHound upload methods; either by clicking the ‘Upload’ button in the menu bar, or by ‘dragging and dropping’ a document onto the browser window.

Via Drop Folder Service

Documents can also be added to the system in bulk by placing them in a ‘drop folder’, which will be located on the client’s local infrastructure. This folder can be situated either a local PC, shared network drive or virtual area. Note: A local drop folder is necessary for bulk uploading, as well a scanner or MFD capable of scanning to a folder or directory. Learn more about the Drop Folder Service below.

FileHound Import Utility

The FileHound Import Utility is a tool to enable FileHound Administrators to import large volumes of files from a local folder or directory (such as files exported from other systems). Ask the FileHound Support Team at to learn more.


Drop Folder Service   


FileHound’s Drop Folder Service allows files to be imported to the inbox of a user/group of users as required. This service consists of an agent that watches a ‘Drop Folder’ directory and regularly uploads the content of these folders to a corresponding FileHound inbox.

This can be used to import files which are deposited in the drop folder directory by either a compatible MFD/Scanner or exported from a 3rd party application or process. 

Technical Pre-Requisites for Drop Folder Service:

  • MFD/Scanner devices will need to be initially configured to scan to the drop folder directory, which can be located on a shared network drive, or alternatively on a local PC/laptop.  
  • The machine running the Drop Folder Service requires Windows 7 or above. 
  • Devices will need ‘line of sight’ to the drop folder directory either via USB or via your company network.
  • A local ‘drop folder directory’ is required, with a minimum 1GB of available space                         
  • Scanner/MFD will require line of sight to the drop folder directory                         
  • Drop folder directory will require line of sight to the FileHound server via http, ports 80 or 443                    

If you have questions about document importing or require technical clarification, please contact either your FileHound Project Manager (as outlined in your Project Documentation), or email the FileHound Support team on