Changing Your Account Details or Password

Modified on Fri, 16 Feb 2024 at 03:50 PM

To update your account details like your name, email address or password, follow the steps below:

Updating your user profile details

STEP ONE : Hover over your Account Name found at the top left of the top menu bar in your browser

Change account details drop down
Change account details drop down

STEP TWO : click 'EDIT PROFILE'

STEP THREE : Update the fields you'd like to change

STEP FOUR : After you have updated your details, click 'SAVE'

Change account details modal
Change account details modal

STEP FOUR : Click SAVE after completing all the updates.



Changing your password

STEP ONE : Hover over your Account Name found at the top left of the top menu bar in your browser

Change account details drop down
Change account details drop down

STEP TWO : Click 'CHANGE PASSWORD'

Change password modal
Change password modal

STEP THREE : Enter your old password and then enter a new password and click 'CHANGE'.

IMPORTANT:

When changing your secure password please ensure to refer to your FileHound Administrator for your organisations secure password policy.


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