It happens to us all - sometimes we can't remember our login password. Don't worry here are the steps to help you when you forget your password.

STEP ONE : On the Login page of your FileHound web page, press the Forgotten your password option below your account details.

Forgotten password link

STEP TWO : Now enter your email address that is associated with your account.

Forgotten password email modal

STEP THREE : Once you receive the email from FileHound, click on the link and follow the instructions given to change your password.


Don't worry if you cannot remember your email address used for login, just reach out to your organisations FileHound Administrator for help and assistance.


When changing your secure password please ensure to refer to your FileHound Administrator for your organisations secure password policy.